PAYMENT POLICY

Payment Policy

At arshElla, we are committed to providing a safe, secure, and hassle-free shopping experience. We offer multiple payment options to make your checkout process convenient while ensuring your payment information remains protected.

Accepted Payment Methods

We currently accept the following payment methods:

  • UPI: Google Pay, PhonePe, BHIM, and other UPI-enabled payment apps.

  • Digital Wallets: Payments through supported digital wallets.

  • Cash on Delivery (COD): Available across selected locations in India for an additional charge of ₹150 per order.

Secure Payments

Your security is our priority.

All transactions are processed through secure payment gateways that use industry-standard encryption and advanced fraud detection measures to protect your payment information.

Please Note: arshElla does not store your debit card, credit card, or banking details.

Payment Confirmation

Once your payment is successfully completed, you will receive an order confirmation via email and/or SMS/WhatsApp (where applicable).

If you do not receive a confirmation within a reasonable time, please contact our Customer Support team for assistance.

Refunds & Store Credit

Payments made for confirmed orders are non-refundable.

If your return request is approved in accordance with our Return & Exchange Policy, the eligible amount will be issued as store credit or processed as an exchange, as applicable.

Please Note: arshElla does not offer cash refunds.


We're always happy to help.

For any payment related queries or assistance, please visit our Contact Us page to reach out to us.